BillBery / Pricing & Terms
Our current pricing table is displayed below. Currently we offer 3 BillBery packages — Small, Medium and Large. They differ by amounts of traffic they are able to process per month. For your convenience traffic estimates are provided in simultaneous calls (ports) and number of calls per month (with ACD = 3 min and ASR = 40% parameters used).
| Package | Small | Medium | Large | Unlimited |
|---|---|---|---|---|
| Call Legs (per month) | up to 3 Mil | up to 18 Mil | up to 70 Mil | unlimited *1 |
| Approx. Calls | 1.5 Mil | 9 Mil | 35 Mil | unlimited *1 |
| Simul. Calls | 40 | 250 | 970 | unlimited *1 |
| Price | 4040 EUR | 7070 EUR | 15150 EUR | contact us |
| Premium Support (6 months) *2 |
770 EUR | 1207 EUR | 2875 EUR | contact us |
| Per-incident Support *2 | 75 EUR per support point or 650 EUR for a bulk of 10 support points | |||
| Hardware Requirements | Intel Core Xeon 1.83Ghz or better 1GB RAM 60GB HDD |
Intel Core Xeon 2.66Ghz or better 4GB RAM 120GB HDD |
Quad-Core Xeon 2.66Ghz or better 8GB RAM RAID 1+0 300GB HDD |
contact us |
| Software Requirements | Fedora Core 11, CentOS 5.2 | |||
*1 - no limit by license, limited only by power of your hardware.
*2 - please find more info on support types in Support Terms below.
Keep in mind that different packages have different hardware requirements!
All packages include 3 support points that are valid for 12 months.
Support Terms
JeraSoft proposes two payed support service schemes – a Premium Support package and Per-incident Support package.
Premium Support includes first priority support services via e-mail or Live Support Chat and all version upgrades. Please note, that if software was customized in any way or has customized parts, such customizations will not be included into version upgrade.
Per-incident Support includes priority support services via e-mail or Live Support Chat and spends support points that can be purchased independently or as a pack. Any support point or a pack of support points are valid for 12 months starting from the day of purchase. Base support case cost is 1 support point per case, but number of spent support points can depend on the support case severity – so the cost potentially can be higher, when resolving especially difficult issues. Each BillBery license automatically receives 3 support points.
Also, JeraSoft will provide support services to any of it's customers free of charge, even if customer has no support points or active Premium Support package. In this case, the support services will be provided via e-mail only and will receive lowest priority – they will be processed only if there are no other active tasks at the Support Department.
Package upgrades
Upgrades between BillBery packages requires a payment of difference between package prices (for example, BillBery Small -> BillBery Medium, payment required: 7070EUR - 4040EUR = 3030EUR). Also, support package price and/or term will be recalculated to match new BillBery package conditions.
Version upgrades
Software version upgrades are included into any Premium Support package. If you do not have active Premium Support package and need to upgrade your BillBery, you'll have to purchase at least the smallest Premium Support package.
