JeraSoft – Telecom Billing Solutions

Telecommunication Trends of 2019

Telecommunication technology has changed quite rapidly in the recent past. Figuring out how to maximize return on investment in this field is a challenge that communication networks face.

Telecom service providers across the globe are increasingly leveraging data as a means to drive business value and enhance customer experience. Thus, traditional software applications are giving way to new analytics-driven models incorporating the latest trends such as Artificial Intelligence (AI). These innovations will help telecom operators expand the scope of their OSS/BSS applications to newer areas and address the new challenges arising from stiff competition and frauds.

Some of the latest technologies being introduced in the telecommunication sector include:

Artificial intelligence (AI) in telecommunication is mainly focused on network management. However, AI in telecommunication can be more beneficial if the networks are upgraded to SDN (Software Defined Networks), which can lead to the deployment of comparatively better cloud-based services and network virtualization. AI is basically referred as group of methodology that is focused on formation of intelligent machines with the support of human intelligence like visual perception, decision-making, speech recognition, and translation between languages.
Moreover, advent of 5G technologies in mobile networks will give a great boost to AI in telecommunication industry. The technology used has segmented market to machine learning & deep learning and natural language processing. Recent research reveals the market valuation of AI in Telecommunication market approximately at $120 million in 2014 to $370 million in 2017. The market is anticipated to expand at a CAGR of 45.55% and reach to $2498 million in next few years.

A couple of decades ago, Voice Over Internet Protocol was only possible through landlines or desktop applications. VoIP users installed applications like MSN messenger and Skype on desktop applications which used the cable internet connection to make calls to and from the internet. With the advent of smartphone applications and wireless networks, people can use VoIP while on the move. There are many Mobile VoIP applications available in the market to make use of this technology.

Over The Top or OTT services are added features that can be used over VoIP using a telecommunication network. A telecom company like AT&T may provide you with a text messaging and voice calling facility over a 3G or even an LTE network. However, the rates offered to utilize these services may vary on many factors including location you are calling to or from. OTT services allow you to make the best use of your telecommunication network in many different ways. For instance, by installing Uber conference application on your system, you can reduce your monthly bill to a great extent.

The Internet is not about computers and websites anymore. The upcoming trend in the industry is the Internet of Things. Individual consumers and corporate organizations are utilizing IoT to make the best use of technology. In the energy sector, oil and gas companies are installing remote sensors that transmit data to and from remote locations on a regular basis. At home, smart appliances communicate with each other to provide occupants with a soothing experience. IoT can use either cable or wireless connection to make the best use of this technology.

A virtual mobile network provider does not carry its radio frequency. Instead, it takes a significant chunk of bandwidth from telecommunication services like Spectrum or AT&T. Since MVNO can acquire a subset of wireless network on wholesale rates, they can create their own virtual network which they can then sublease to retail clients. The original network company benefits by earning corporate profits on the unused part of their network.

Cloud computing allows organizations to considerably reduce their technology management costs in the most effective way. With the advent of cloud services, small businesses, as well as large corporations, can host their applications on the online servers. This helps in reducing their costs of maintaining on-premises servers. Organizations using cloud services can utilize applications from any remote location using SAAS facility.

IoT is not only impacting manufacturing and service industry, but it is also creating a substantial impact on the telecommunication sector as well. Since so many devices, individuals, and corporations are communicating with each other every second, telecommunication networks are required to upgrade their technology continually. Hence the 5G wireless networks have been introduced.

Corporations will have to adapt to ever-changing communication hardware and software to succeed in the 21st century. This will help them in providing the best-in-class and reliable services to their customers.

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