At JeraSoft, we understand that every business is unique, and some cases require system customization to meet specific needs. We offer flexible solutions to address these requirements, ensuring our platform adapts to your business, not the other way around.
One way to extend the system is through our comprehensive API, which allows you to develop custom integrations or features tailored to your operations. However, if time is of the essence or you lack the resources or expertise to implement these changes on your own, our team is here to help bring your vision to life.
Approaching Feature Development
We offer two primary paths for feature development, depending on whether the feature has broader applicability or is tailored specifically to your business:
Public Features
Public features are enhancements or additions that can benefit the wider JeraSoft community. By choosing this approach, the feature becomes part of the standard platform release and follows our rigorous development and maintenance workflows, including:
- Quality Assurance: Comprehensive testing to ensure reliability and performance.
- Documentation: Full inclusion in the product documentation and release notes.
- Maintenance: Ongoing updates and improvements in future releases.
Options for Public Features:
- Free Development: Your feature request is added to our development backlog. It is prioritized based on demand and implemented in a future software release at no additional cost.
- Accelerated Development: If you need the feature sooner, we can allocate the nearest available time slot to develop it. This option requires an additional development fee, but it ensures faster delivery.
Choosing Public Features ensures the feature is robust, widely supported, and integrated into our long-term product vision, maximizing its value.
Private Features
Private features are developed exclusively for your business to address unique use cases, environments, or workflows. These features are designed specifically for your license and are not included in public releases. While this approach offers unparalleled customization, it also requires a different level of planning and support.
Key Aspects of Private Features:
- Customized Development: Features are tailored exclusively to your needs.
- Dedicated Quote: We provide an estimate based on the complexity and required development time.
- Hourly Rates: Development is charged at agreed hourly rates, and time slots are subject to availability.
- Ongoing Support: Some private features may require additional support agreements to ensure smooth operation.
While Private Features offer a tailored solution, Public Features are often a more sustainable and cost-effective approach due to their inclusion in our established workflows for maintenance and updates.
