Custom Development

At JeraSoft, we aim to simplify your operations and continuously improve our software to meet your needs. We value your input and strive to implement features that make a difference. Your feedback matters, and we offer flexible options to bring your ideas to life:

Public Features

Some features requested by customers have broader appeal and may benefit the entire JeraSoft community. For these requests, we offer two options:

Free Development

  • Your request is added to our development backlog and prioritized based on demand
  • Once prioritized, the feature will be included in the development roadmap and implemented in a future software release at no additional cost.

Accelerated Development

  • If you’d like the feature sooner, we can allocate the nearest available time slot to develop it
  • The feature will be included in an upcoming software release as quickly as possible, but this option requires an additional development fee.

Regardless of the option chosen, your custom feature will be part of future software updates. Features in high demand may also receive further updates and improvements, maximizing their value to your business.

Private Features

For features tailored exclusively to your business needs, our team offers a bespoke development service:

  • Customized Quote: We provide an estimate based on the feature’s complexity and the time required to develop it.
  • Hourly Rates: Private development is charged at agreed hourly rates, with time slots subject to availability.
  • Ongoing Support: Some private features may require additional support fees, discussed individually.

This personalized approach ensures the solution fits your unique requirements while maintaining flexibility in scheduling.=

The Fastest Support in the Industry

JeraSoft engineers are available 24/7 for phone, chat or ticketing support. From simple questions to complicated issues — we always help our customers.
[email protected]

24 hour & 7 days per week

Payment and Development Terms

  • Once you approve a fee-based development request, you’ll receive a detailed quote and timeline.
  • Development begins upon receipt of payment, with the start date confirmed in advance.
  • Please note that custom development is available exclusively for clients with an active Support package.


Guarantee and Acceptance

Ordered custom development will be provided to a customer upon completion in accordance with agreed delivery schedule. Within a period of 30 calendar days from the delivery of the development, you should inspect, test and evaluate it to determine whether the implementation satisfies acceptance criteria in accordance with agreed development plan.

Have a
Question?

We will be glad to answer all your questions about our products and provide all necessary commercial and technical information.

Support