Powerful tools designed to simplify billing and operations, giving you more time to focus on growing your telecom business.
Customer management
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Prepaid & postpaid
Support for both prepaid and postpaid billing models with the ability to define allowed credit limits, ensuring precise control over customer usage.
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Multiple accounts
Management of multiple accounts per client, enabling identification through various methods such as IP addresses, SIP accounts, PBX extensions, and more.
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Multiple rate tables
Ability to define multiple price lists for a single customer, enabling providing different quality of service levels with corresponding rates.
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Self-care client portal
Component: Retail ServicesA user-friendly portal for customers to check balances, view invoices, monitor usage, and make payments, enhancing transparency and convenience.
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Alerts & notifications
Customizable alerts for customers about balance thresholds, invoice due dates, or service-related updates.
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Fraud detection & prevention
Tools to monitor and prevent suspicious customer activity, such as sudden spikes in usage or unusual patterns.
Vendor management
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Vendor profiles
Comprehensive tools to manage vendor details, rates, and services within the system for streamlined operations.
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Rate uploads & automation
Support for uploading vendor rates manually or automatically, ensuring up-to-date pricing for optimized routing and profitability.
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Multiple product tracking
Management of multiple quality of service (QoS) levels provided by vendors, with support for technical prefixes to differentiate services.
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Credit limits & mutual balances
Ability to define vendor credit limits and track mutual balances, aiding in routing decisions and financial planning.
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Profitability tracking
Analysis of route profitability by comparing vendor rates against customer rates to ensure cost-effective operations.
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Vendor invoices
Tracking of incoming vendor invoices to monitor mutual balances and support reconciliation processes.
Billing & accounting
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Service-based billing
Configure and bill for a variety of services, including calls, messages, voice recordings, conference rooms, and more.
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Automatic invoicing
Generate invoices manually or automatically based on billing cycle settings, and send payment notifications seamlessly.
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Operational reporting
Monitor payments and charges for customers and vendors in real time, providing an operational balance overview.
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Multi-currency support
Bill customers and track vendors in different currencies, enabling seamless operations across global markets.
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Flexible billing cycles
Define and manage billing cycles such as monthly, weekly, or other, adapting to the needs of different customers.
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Tax management
Define taxation rules and assign them to customers, applying tailored tax rates based on service types and customer locations.
Rate management
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Inbound & outbound rates
Management of both inbound and outbound rates, enabling not only charging for outbound calls but also the ability to charge for incoming calls when needed.
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Rates scheduling
Ability to plan ahead by setting future rates with defined effective and end dates, ensuring seamless transitions and accurate billing.
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Origin-based rates
Support for origin-based rate schemes, where call rates are determined by the source of the call, aligning with widely adopted industry practices.
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Automatic rate import
Component: Rates ManagementAutomatic upload and processing of vendor rate notifications received via email, streamlining the import of vendor rates into the system.
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Rate analysis
Component: Rates ManagementTools to compare vendor rates, build LCR tables, visualize rate heatmaps, and analyze customer-vendor margins for optimized profitability and proposals.
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Rate notifications
Component: Rates ManagementAutomated or manual sending of rate notifications to customers, including either full rate tables or only rate changes.
Subscription plans
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Flexible durations
Define subscription plans with flexible durations, such as daily, weekly, monthly, or custom intervals, to suit various customer needs.
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Renewal configuration
Configure subscription renewals to occur exactly on the expiry date or some time in advance, preventing service interruptions caused by payment issues.
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Prorating options
Align subscriptions with customers' billing cycles by enabling prorating for partial billing periods.
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Cash and volume-based limits
Set global or destination-specific limits on cash amounts or usage volumes within subscription plans.
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Versatile invoicing
Charge your customers for prepaid MRC and postpaid consumption traffic simultaneously in one invoice.
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DID allocation
Allocate DIDs to customers through subscriptions, granting access to specific subsets of numbers, such as Gold Numbers or other premium ranges.
Reports & monitoring
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Aggregated reporting
Quickly analyze millions of CDRs at once with powerful tools to group and summarize data by various attributes providing clear and actionable insights.
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Customer-to-Vendor
Gain a comprehensive overview of traffic flows from origination to termination, with insights into profit and quality metrics by routes used.
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Profitability reporting
Analyze profitability with insights based on destinations, vendors, and the balance between profitability and quality to optimize performance and revenue.
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Quality reporting
Analyze call quality with detailed metrics such as ASR, ACD, PDD, SCD, and more, providing actionable insights to maintain and improve service performance.
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Scheduled reporting
Automate stored queries to run at predefined intervals or specific times, with report results conveniently delivered to your email.
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Automated analysis
Use stored queries to detect specific traffic patterns and take automatic actions, such as blocking abnormal customer behavior to ensure security and stability.
Dynamic routing
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Advanced routing plans
Efficient management of routing for multiple customers by grouping routing rules into a single routing plan, with options for individual configurations when needed.
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Profitability control
Enforcement of profitability control by defining expected profit margins globally or per route to ensure financial stability and prevent losses.
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Quality control
Real-time monitoring of quality requirements and exclusion of vendors with degraded quality to maintain a high level of service for customers.
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Flexible routing policies
Routing based on least cost, quality, financial indicators, or their combination, with options to define separate policies for specific customers or destinations.
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Routing analysis
Simulation and analysis of routing scenarios using a powerful tool that provides detailed insights into accepted and rejected routes.
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Load and time balancing
Configuration of vendor balancing based on percentage allocation or time of day to meet obligations and ensure redundancy.
Traffic management
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Number translation
Flexible number translation tools to handle local numbering requirements, manage technical prefixes, process extensions, and more.
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Traffic tagging
Tag traffic based on various criteria to enable specific routing, apply custom rates, or enforce use case-specific taxation.
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Traffic blocking
Prevent unwanted or fraudulent traffic with a highly flexible set of options, ensuring security for you and your customers.
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Capacity control
Manage traffic capacities at multiple levels, including customers, vendors, specific accounts, extensions, or entire partitions (if supported by equipment).
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Real-time sessions
Monitor active sessions in real time, including their durations, routes used, and other critical metrics.
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Number portability (LNP/MNP)
Support for number transformations and tagging based on number portability databases, ensuring precise rating and routing.
Integrations & extensions
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Powerful API
API-first design with support for REST API and JSON-RPC, enabling flexible integration into your existing infrastructure.
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Webhooks
Real-time event monitoring with webhooks to trigger additional logic and actions based on important billing events.
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Multiple data sources
Unified collection of data from multiple sources, such as PBXs and SBCs, for seamless presentation in a single, standardized format.
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Automatic CDR collection
Automated downloading and processing of CDR files for post-paid billing or reconciliation, with real-time CDR streaming via RADIUS or API.
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Payment gateways
Component: Retail ServicesEasy integration with payment gateways to enable on-demand or automated payment processing through the Customer Portal, based on billing cycles.
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Number portability
Integration with external number portability databases or management of the local database via file import or API.
Jurisdictional billing
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Jurisdictional determination
Automatic categorization of calls based on jurisdictional parameters such as state, LATA, MTA, international, and local regions.
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Jurisdictional rate tables
Support for jurisdiction-specific rate tables, enabling flexible pricing models tailored to business needs.
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Integration with tax engines
Seamless integration with third-party tax providers for precise tax calculations based on call jurisdictions.
Security & access
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User roles and permissions
Precise user roles and permissions configuration to ensure users can only access the features and data they are authorized to use.
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Ownership-based access
Controlled visibility to ensure users can access only the customers and data specifically assigned to them.
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Secure communication
End-to-end SSL encryption for all communication with the system, including the UI and API.
The Fastest Support in the Industry
