Dynamic Routing is a powerful feature that optimizes your business operations by automating route management. Often called “LCR Routing”, JeraSoft’s Dynamic Routing offers much more, allowing you to set specific routing policies for individual customers or destinations. For added flexibility, it supports a wide variety of routing policies to meet your unique business needs.
JeraSoft’s Dynamic Routing comes equipped with a comprehensive set of features designed to enhance operational efficiency and flexibility:
- Multiple routing policies (LCR, Quality, etc)
- Profitability control, block unprofitable calls
- Capacity control and active calls tracking
- Customizable routing groups
- Quality control and routes monitoring
- Dynamic number translation
- Detailed routing analysis and simulation
- Manageable routing plans and templates
- SIP Redirect and RADIUS-based routing
- Setup of time profiles, balancing, etc.
The Dynamic Routing component includes two important sections – Routing Plans and Routing Analysis – which are developed to enhance user experience, streamline processes, and ensure optimal performance in routing tasks, providing customers with robust, scalable, and efficient solutions tailored to their specific requirements.
Dynamic Routing Plans
Routing is managed through the creation of Routing Plans, which define how specific destinations should be routed. This allows you to group customers for routing purposes or isolate routes within particular environments, for example reserving premium carriers exclusively for your premium customers.
Dynamic Routing Analysis
The Routing Analysis tool provides you with real-time access to routing information, enabling you to monitor the current routing situation within your facility at any moment. In addition to monitoring the current state, Routing Analysis enables you to model routing scenarios by applying draft Routing Plans for simulation purposes.
